Last Updated: [19/02/2026]
This Privacy Policy describes how kooberaz.com, operated by KOOBERAZ, we collects, uses, discloses, and safeguards personal information of users who access or make purchases through our website.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Collection of Personal Information
We collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to communications, or contact us for support. This information may include your full name, email address, mobile number, billing address, shipping address, and order-related details.
When you make a purchase, payment information such as debit or credit card details is processed securely through authorized third-party payment gateways. We do not store your complete card details or sensitive financial information on our servers.
In addition, we may automatically collect certain technical information when you access our website. This may include your IP address, browser type, device information, operating system, browsing behavior, pages visited, and usage data collected through cookies and similar tracking technologies.
2. Purpose of Data Collection
The personal information collected by us is used strictly for legitimate business purposes, including processing and fulfilling orders, arranging shipping and delivery, providing customer support, communicating order confirmations and updates, improving our website functionality and user experience, preventing fraudulent transactions, complying with legal obligations, and sending promotional communications where you have provided consent.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Legal Basis for Processing
We process personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Processing of personal data is carried out based on your consent, the necessity to perform contractual obligations (such as fulfilling an order), compliance with legal obligations, and our legitimate business interests, including fraud prevention and service improvement.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, remember cart items, analyze website traffic, and improve overall performance. Cookies help us understand user behavior and optimize website functionality. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.
5. Disclosure of Information
We may share your personal information with trusted third parties strictly for business purposes, including payment gateway providers, courier and logistics partners, IT service providers, website hosting providers, and professional advisors. Such third parties are contractually obligated to maintain confidentiality and use the information only for the purpose for which it was shared.
We may also disclose personal information if required to do so by law, regulation, legal process, or governmental request.
6. Data Security
We implement reasonable technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Once the retention period expires, personal data is securely deleted or anonymized.
8. User Rights
Subject to applicable laws, you may have the right to request access to your personal data, request correction of inaccurate or incomplete information, request deletion of your personal data, withdraw consent where processing is based on consent, and opt out of marketing communications at any time.
Requests relating to your personal data may be made by contacting us through the details provided below.
9. Children’s Privacy
Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that personal data of a minor has been collected without appropriate consent, we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of those third-party websites before providing any personal information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page with a revised “Last Updated” date. Continued use of the website following any updates constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
KOOBERAZ
kooberaz@gmail.com
+919468658949
Rajasthan, India